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Frequently Asked Questions

Q: Is there any other branch of star Microfinance Bank apart from Ososa-Ijebu?

A: The bank presently operates as a unit MFB at Ososa-Ijebu and does not have any branch outside the town.

Q: How do people in other town/ cities bank with STAR MFB?

A: People in other cities transact with us through our correspondent bank

Q: What are the procedure and document for opening an account with Star Mfb

A:       An opening package

Three (3) passport photograph

Utility bills (IBEDC, EKEDC/IKEDC Bill etc.)

Opening balance of N2, 000

Q: How can a customer obtain a credit facility?

A: The Customer is expected to write an application letter to the bank manager with the necessary details. It is in this letter that the bank act upon for further documentation and processing if the customer meets the set rules.